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Shorter queues for long haul travellers

Following a pilot earlier in the year, UK Border Force (UKBF) has launched a full Registered Traveller Service,

The Service will allow non-EU travellers from USA, Canada, Australia, New Zealand and Japan to join shorter EU queues at border controls at Heathrow and Gatwick. It is compatible with ePassport gates, giving non-EU travellers automated entry.

We’ve welcomed the scheme as part of UKBF’s efforts to improve the quality of its customer service.

A summary of the scheme can be found here and enrolment details here.

Applicants will no longer need to have been former IRIS passengers but will need an invitation code in future. Invitation codes are available from Border Force Officers and other selected channels (for example airlines). A fee of £50 entitles successful applicants to 12 months membership. Applicants can apply on line at www.gov.uk/registered-traveller.

Contact: David Leam, dleam@londonfirst.co.uk

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